founded August 2006
At Caring Canines we respect the privacy of our members. The personal information that we collect about you is used only to ensure you are kept up to date with Caring Canines and other relevant news, communicate with you effectively and to make sure we deliver an appropriate service to those who benefit from them. Our legal basis for processing your data is legitimate interest. This data includes your contact details, information about your dog, photos of yourself and dog, DBS certificate numbers, expenses claims, the notes made relevant to your dog`s assessment at the time of assessment. In relying on legitimate interest we have considered whether or not those interests are overridden by the rights and freedoms of members and have concluded that they are not. We value the time and energy you are offering as a volunteer and want to make sure we effectively communicate with you and match you up with our users. We take the health, welfare and safety of those we work with very seriously and so need to make sure that you and your dog(s) will not endanger them and that you and your dog are only introduced to risk assessed and Insurance registered venues. We take the security of your data seriously. We have internal policies and controls in place to ensure your data is not lost, accidently destroyed, misused or disclosed, and is not accessed except by those in the performance of their duties. We make sure that confidential material is labelled as such, that paper copies are locked away and that electronic files are password protected and encrypted where necessary. Data that is no longer required* is securely erased after you have ceased to be a member.
We will use only the contact details you give us to send you information about Caring Canines, your membership and other relevant news.
Your data will not be transferred to countries outside the European Economic Area. We will only share personal information about you with another organisation if we:
- have a safeguarding concern
- are required to by government bodies or law enforcement agencies
- have obtained your prior permission.
You have the right to:
- access and obtain a copy of your data on request;
- require us to change incorrect or incomplete data;
- object to the processing of your data where we are relying on its legitimate interests as the legal ground for processing (however if we consider that we have compelling reasons to continue processing we will do so)
- ask us to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the organisation's legitimate grounds for processing data.
If you would like to exercise any of these rights place contact either of the co-founders:Sue Dennett on 01202 764571 or Julie Lankshear on 01202 574791.
We will respond to all such requests within one month.
If you have a complaint about how we have kept your information secure, or how we have responded to a request to access, update or erase your data, you can refer us to the Information Commissioner’s Office (ICO).
We need to retain certain types of data (such as records of complaints, payment of expenses, accidents, and attendance) for set periods of time after ceasing to be a member, but we delete as much personal data as we can as soon as possible
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